Topically Applied Therapy for Cervical Root Sensitivity

Chad J. Anderson, DMD, MS; and Gerard Kugel, DMD, MS, PhD

July 1, 2020 RN - Expires Monday, July 31st, 2023

Tufts University School of Dental Medicine


Resolution of root sensitivity is often frustrating due to an overwhelming amount of choices and various responses that frequently involve multiple patient visits. Many practitioners may need a better understanding of the science of root sensitivity. Numerous steps can be implemented to reduce a patient's perceived dentin hypersensitivity. The application of a 4-meta desensitizing agent has shown clinical efficacy when the easy-to-follow protocol is used. These small but important steps can help ensure that both the practitioner and patient will be happy with the outcome and the patient will be virtually pain-free.

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Dental hypersensitivity (DH) affects approximately 40 million Americans at least once during their lifetimes.1 The problem has various terms, such as tooth sensitivity, cervical root sensitivity, or simply “sensitivity,” and can have many etiologies. DH may occur from root surface denudation of the cementum and/or dentin, enamel loss from erosion, abrasion, abfraction, and root surface exposure due to gingival recession or periodontal therapy.2,3 DH is considered multifactorial, with layers of each etiology helping to exacerbate the problem. The condition displays an exaggerated pain response to normal tactile contact, temperature variation, and osmotic, evaporative, or chemical stimuli. The classic description of DH is a dental history of sharp, acute cold sensitivity.4 Osmotic stimuli, such as bleaching and evaporation, can also elicit a reaction.

Usually, these patients report the sensitivity occurring after a recent hygiene appointment. This is common because the occluded dentinal tubules are uncovered during a prophylaxis.5-8 The most reported and accepted explanation was first described by Brännström.9-12 He postulated that inward or outward movement of fluid within the tubules stimulates the odontoblasts and associated nerve fibers, resulting in a painful nerve response as fluid moves rapidly in and out of the tubule (Figure 1). Some people are more sensitive to these changes because the configuration, number, and diameter of open tubules are responsible for the response severity. In a study in the Journal of the American Dental Association, Purk et al revealed that cervical dentin is 3.6 times more permeable than occlusal dentin in young adults.13,14


The most frequent causes of dentinal sensitivity are related to the following:

Brushing with excessive pressure and with hard toothbrush bristles. Hard, long-term brushing can erode the enamel and cause dentinal exposure. It can also lead to gingival recession, exposing the cementum, which is easily eroded to reveal the dentinal tubules; the cemento-enamel junction has a higher number of tubules.15-18

Gingival recession with various etiologies will expose the dentin and increase sensitivity.19-21

Periodontal disease can cause the destruction of the supporting periodontal apparatus, exposing cementum and dentin, which increases the number of exposed tubules. The increasing root exposure will raise the patient’s sensitivity.15

Although debated by some researchers, bruxing or parafunctional habits may cause abfractions and expose dentin. Others suggest that the lateral forces due to parafuction and bruxing cause loss of crestal bone, leading to recession and dentinal exposure.22-24

Tooth whitening products increase the osmotic gradient and remove tubal occlusions.25-27

Abrasive toothpastes, such as baking soda, will expose dentinal tubules.22,28,29

Research has shown that age can contribute to DH.22

Plaque buildup and poor oral hygiene, with the increase in acid-producing plaque, will cause dentinal erosion.30

Mouthwashes and mouthrinses have an acidic pH and can dissolve tooth structure, increasing dentinal exposure.19

Acidic food and beverages, with the pH of some juices and soda reaching as low as 4, have been shown to dissolve the organic layer of dentin. This uncovers previously blocked tubules and removes dentinal tissues.22

Recent dental treatment, such as periodontal surgery, scaling and root planing, operative procedure, and prophylaxis, can cause an increased exposure of dentinal tubules and elicit a greater sensitivity to temperature, sweets, and other factors.19-21


The practitioner must perform a thorough evaluation of the patient’s perceived sensitivity because there can be several differential diagnoses. Taking an accurate and complete dental history is essential. A clinical examination, which should include an assessment of current radiographs, is necessary to rule out a carious lesion, cracked tooth syndrome, chipped teeth, sinusitis, hypoplastic enamel, fractured restorations, improperly insulated metallic restorations, or traumatic occlusion yielding reversal pulpitis. These are some of the conditions that can be confused with DH.28

Professional, Topically Applied Therapies

In a true case of DH, the treatment course centers on the ability to occlude or seal the tubules and reduce the movement of fluid into and out of the tooth and, therefore, block the excitation of pulpal nerve fibers. The blockage of neural transmissions can also be achieved by the use of potassium salts.31 The most popular agents in desensitizers are: ions, salts, protein-amino acid precipitates, and resins.32 The most used tubule-occluding or sealing materials include fluoride, amorphous calcium and phosphate, sodium phosphates, potassium nitrate, resin bonding agents, oxalate-containing resins, and glutaraldehydes.33-43 Although often effective, glutaraldehydes have recently come under scrutiny due to their cellular-cidal nature and the concerns regarding the environmental exposure health effects.44-46

Fluoride is the most prescribed and most used agent to reduce DH. It is available in various states and concentrations in either over-the-counter (OTC) formulations or prescription and professionally applied doses.47 The substance can be applied as a toothpaste, rinse, gel (tray), or varnish. Sodium fluoride or calcium fluoride are the most popular forms. Fluoride is also combined with other compounds or used as an adjunct to a remineralizing therapy, such as MI Paste™ (GC America,, which contains calcium.48 These treatments have been shown to significantly reduce DH but longevity is linked to concentration and application method.

Resins have shown a good clinical history with significant reductions in DH. The dentist should not have support staff apply bonding resins because use of these materials is very technique sensitive and require moisture control to achieve optimal results. Clinical studies using bonded resins have shown that reduction in sensitivity lasts as long as 1 year.46,49-54

Oxalic acid-containing desensitizing agents react with ionized calcium within the dentinal tubule to form insoluble calcium oxalate crystals. An example is PAIN-FREE™ Desensitizer (Parkell,, which also contains a poly(methyl methacrylate)-co-p-styrenesulfonic acid polymer (90% poly[methyl methacrylate] and 10% p-styrene sulfonic acid) that forms a tri-polymer sealing. This creates a surface film over the dentin. The oxalate precipitates below the polymer film in the tubule. This surface film also gives the precipitation time to occur deep in the tubule. Clinical studies by both Zhang et al and Morris et al have shown the clinical efficacy of this desensitizer.36,37,41

Adjunctive Home Therapies

These self-applied OTC treatments are cost effective for the patient. Because these products have shown mixed results, they should be viewed as adjuncts to professional therapies.20 To achieve the best results in treating DH, the dentist should educate the patient about the condition’s causes and compounding factors. With the patient, the clinician should review proper oral hygiene instruction, discuss modifying aggressive brushing habits, and verify that the patient is using low pressure when brushing to ensure a decrease in bristle deflection. Also, ask about the dentifrice that the patient is using and recommend a clinically acceptable low-abrasive toothpaste, such as Crest® ProHealth (Procter and Gamble, or Sensodyne® (GlaxoSmithKline, These dentifrices, which are regulated by the Food and Drug Administration, have clinically verified tubule-blocking properties, such as potassium nitrate and low abrasion. In combination with a gentle brushing technique, these measures can yield a reduction in DH.28,29,33-35

Fluoride mouthrinse and prescription fluoride toothpaste, such as Durphat® (Colgate-Palmolive,, can be used if adequate results are not noted after modifying the patient’s brushing technique and ensuring the use of a low-abrasive toothpaste.

The combination of professionally applied dentinal occluding and sealing agents along with a modified home oral care regimen will maximize the reduction in dentin sensitivity.

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Understanding the etiology is important for proper diagnosis and treatment of DH. With the numerous choices in materials available, the general practitioner should select the treatment that has demonstrated proven clinical effectiveness. An important consideration is the application time and simplified technique that would enable a support staff member, such as a dental hygienist, to easily apply the treatment during the routine hygiene visit with no need for direct supervision or anesthetic injection. When choosing a dentin desensitizer, a clinician should base the selection on an agent that has clinically shown immediate reduction in perceived sensitivity.


Dr. Anderson received an honorarium from AEGIS Publications, LLC.


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Figure 1  Cross-sectional view of dentinal tubules.

Figure 1

COST: $0
SOURCE: Compendium of Continuing Education in Dentistry | October 2014

Learning Objectives:


  • describe the basic causes of root sensitivity
  • discuss the various topically applied root desensitizers
  • describe ways to optimize the protocol for reducing root sensitivity
  • describe techniques that can be used to achieve optimal clinical performance of a 4-meta desensitizer


The author reports no conflicts of interest associated with this work.

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